Cancellation and Payment Policies - Sandy Cove Ministries
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    Cancellation and Payment Policies

    Important Information

    Payment info | what to do if you need to cancel

    By making a reservation/purchase with Sandy Cove Ministries and Conference Center, you agree to the following terms and conditions:

    Checks, Cash and Charge

    Sandy Cove will accept personal checks for payments or deposits on lodging and program reservations only if they are received 30 or more days in advance of the arrival date. (Your reservation is not guaranteed until payment is in hand. We recommend securing your reservation with a credit card.) Payment within the 30 day period must be made by cash, credit card, money order, travelers check or certified/cashiers check. Payments under $50 will be exempt from this rule.

    The Bookstore, Kalbach Welcome Center, Craft Shop, Marina and Snack Shop will accept personal checks so long as the amount does not exceed $50.

    For all checks below the $50 amount, the following information MUST be placed on the check:

    • Driver’s License #
    • State where license was issued
    • Expiration date of license
    • Phone number

    Personal Retreat / Bed & Breakfast Reservations

    • A credit card number must be given to reserve any Bed and Breakfast stay in the Chesapeake Lodge. You will need to pay a one night deposit to secure your room. Payment in full is due at the time of arrival. If you would like to pay by check, please send in the check at least 30 days prior to your arrival date, noting your reservation number on the check. No checks accepted at time of arrival.
    • Cancellations may be made 48 hours or more prior to the guest’s intended date of arrival with no penalty.
    • If you cancel within 48 hours, your deposit is non-refundable.

    Sandy Cove Overnight Events

    • A credit card number must be used to reserve any room in the Chesapeake Lodge.
    • When making a reservation for an event, $100 per person deposit is required at time of reservation, with the remaining balance due 30 days prior to the event. When making reservations within 30 days of an event, full payment is due at time of reservation.
    • For groups of 10 or more (3-4 rooms at triple or quad occupancy) that are participating in a Sandy Cove event may be handled through Group Ministry with a payment plan.
    • For cancellations within 1 month of an event: No refunds or transfers
    • For cancellations 1 month or more prior to an event: monies paid to date will be refunded LESS $50 cancellation fee OR you may transfer the full amount to another event
    • If you are not able to keep your reservation to come to a Sandy Cove event, you may find a replacement to take your spot, with no penalty. Please call and let us know the name of the substitute guest(s). The amount paid on the reservation will be applied/transferred to the new guest, not refunded. (Please settle finances directly with your replacement).

    Summer Family Camp

    • Pay in full at time of reservation OR pay $100 deposit, then equal monthly payments on the 1st or 15th of each month until May 15 or June 1.
    • Reservations made during April: pay 1/3 at time of reservation; pay 1/3 May 1; pay final 1/3 June 1.
    • Reservations made during May: pay 1/2 at time of reservation; pay final 1/2 June 1.
    • Reservations made on/after June 1 must be paid in full at time of reservation.
    • Cancellation before April 1: your monies paid to date will be refunded LESS $100.
    • Cancellation after April 1: forfeit all monies paid to date. If you are not able to keep your reservation, you may find a replacement to take your spot, with no penalty. Please call and let us know the name of the substitute guest(s). The amount paid on the reservation will be applied/transferred to the new guest, not refunded. (Please settle finances directly with your replacement).
    • Non-payment of your balance when due may cause the cancellation of your reservation.

    Day Event Reservations

    • Full payment is due at the time the reservation is made.
    • Cancellations may be made 72 hours or more prior to the event date with a full refund. Cancellations made within 72 hours of the event date or no-shows will result in the forfeiture of the payment made on the reservation.