Sandy Cove Ministries - Cancellation Policy
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    Cancellation Policy

    By making a reservation with Sandy Cove Ministries and Conference Center, you agree to the following terms and conditions:

    Checks, Cash and Charge

    Sandy Cove will accept personal checks for payments or deposits on lodging and program reservations only if they are received 30 or more days in advance of the arrival date. (Please wait for confirmation of availability for your reservation before mailing your check as deposit.) Payment within the 30 day period must be made by cash, credit card, money order, travelers check or certified/cashiers check. Payments under $50 will be exempt from this rule.

    The Bookstore, Kalbach Welcome Center, Craft Shop, Marina and The 10th Hole Snack Shop will accept personal checks so long as the amount does not exceed $50.

    For all checks below the $50 amount, the following information MUST be placed on the check:

    • Driver’s License #
    • State where license was issued
    • Expiration date of license
    • Phone number

    Day Reservations

    • Full payment is due at the time the reservation is made.
    • Cancellations may be made 72 hours or more prior to the event date with a full refund. Cancellations made within 72 hours of the event date or no-shows will result in the forfeiture of the payment made on the reservation.

    Personal Retreat Reservations

    • A credit card number must be given to reserve any Bed and Breakfast stay in the Chesapeake Lodge. You will need to pay a one night deposit to secure your room. Payment in full is due at the time of arrival. If you would like to pay by check, please send in the check at least two weeks prior to your arrival date, noting your reservation number on the check. No checks accepted at time of arrival.
    • Cancellations may be made 48 hours or more prior to the guest’s intended date of arrival with no penalty.
    • If you cancel within 48 hours, your deposit is non-refundable.

    Sandy Cove Overnight Events

    • A credit card number must be used to reserve any room in the Chesapeake Lodge.
    • When making a reservation for an event, one night’s deposit is required at time of reservation, with the remaining balance due 30 days prior to the event. When making reservations within 30 days of an event, full payment is due at time of reservation.
    • For groups of 10 or more (3-4 rooms at triple or quad occupancy) that are participating in a Sandy Cove event may be handled through Group Ministry with a payment plan.

    Cancellations

    • For cancellations within 1 month of an event: No refunds or transfers
    • For cancellations 1 month or more prior to an event: monies paid to date will be refunded LESS $50 cancellation fee OR you may transfer the full amount to another event
    • If you are not able to keep your reservation to come to a Sandy Cove event, you may find a replacement to take your spot, with no penalty. Please call and let us know the name of the substitute guest(s). The amount paid on the reservation will be applied/transferred to the new guest, not refunded. (Please settle finances directly with your replacement).
    • At your request, we will try to re-sell a room by offering it to a guest on the wait list if applicable. If Sandy Cove is able to re-sell a room and find a replacement from our wait list, we will offer to transfer 50% of the monies paid to a future Sandy Cove event, if applicable. If no other event is possible, a 50% refund will be offered. We will retain the other 50% of monies paid as a non-refundable deposit.

    Summer Family Camp

    Payment Options:

    • Pay in full at time of reservation
    • Pay $100 deposit, then equal monthly payments from the time of reservation until June 1.

    Here’s our cancellation policy:

    • Cancellation before April 1: your monies paid to date will be refunded LESS $100.
    • Cancellation after April 1: forfeit your full payment…unless we or you can fill your space with another family.
    • Non-payment of your balance when due may cause the cancellation of your reservation.